Protecting personal and customer confidential information is our top priority. For the sake of our customers, our business ethics and values, we don't compromise or cut corners when it comes to data security. As part of that commitment, we operate with the utmost transparency. The following overview provides a high-level look at the ever-evolving security practices we have in place.
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Protect the Company’s informational and IT assets (including but not limited to all computers, mobile devices, networking equipment, software, and sensitive data) against all internal, external, deliberate, or accidental threats and to mitigate the risks associated with the theft, loss, misuse, damage or abuse of these systems;
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Ensure information will be protected against any unauthorised access. Users shall only have access to resources that they have been specifically authorised to access. The allocation of privileges shall be strictly controlled and reviewed regularly.
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Protect CONFIDENTIALITY of information. When we talk about confidentiality of information, we are talking about protecting the information from disclosure to unauthorised parties;Ensure INTEGRITY of information. Integrity of information refers to protecting information from being modified by unauthorised parties;
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Maintain AVAILABILITY of information for business processes. Availability of information refers to ensuring that authorised parties can access the information when needed.Comply with and, wherever possible, exceed, national legislative and regulatory requirements, standards, and best practices;
Continuously improve the Information security management system by implementing corrective actions that improve its effectiveness;
Develop, Maintain and Test business continuity plans to ensure we stay on course despite all obstacles that we may come across. It is about “keeping calm and carrying on!”;
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Raise awareness of information security by making information security training available for all Employees. Security awareness and targeted training shall be conducted consistently, security responsibilities reflected in job descriptions, and compliance with security requirements shall be expected and accepted as a part of our culture;
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Ensure that no action will be taken against any employee who discloses an information security concern through reporting or in direct contact with Information Security Management Leader, unless such disclosure indicates, beyond any reasonable doubt, an illegal act, gross negligence, or a repetitive deliberate or wilful disregard for regulations or procedures;
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Report all actual or suspected information security breaches to jake@returnal.co.uk or by using the form linked in POL-17 Incident Management, Appendix A of the full Information Security & Acceptable Use policy available in our Trust Center.